Quickly catching obvious usability issues using established principles (Nielsen's 10 heuristics). Good before user testing to filter out clear problems first.
Early review, before user testing, to filter out clear problems using established principles.
2-5 days, depending on the size of the product being reviewed.
A reviewer trained in usability heuristics (such as Nielsen's 10) and access to the interface being evaluated.
Quickly catching obvious usability issues using established principles (Nielsen's 10 heuristics). Good before user testing to filter out clear problems first.
Expert opinion, not user data. Can flag issues that are not real problems for actual users, and miss issues that are.
Speed this method up with a ready-to-use Heuristic Evaluation Scorecard template.
Download Heuristic Evaluation ScorecardWhether you're rethinking a flagship product or trying to make sense of complex user behavior, I'd love to talk.